myAbode — Mave Subscription Privacy Policy

(a) What this Policy covers. myAbode makes subscriptions to the Mave Platform available to registrants of the Brokerages under a licence from Mave Technologies Inc. ("Mave") and bills you for your subscription. This Policy covers the personal information myAbode collects, uses and discloses in that role, and when you register for education sessions or other events myAbode offers in connection with the Mave Platform.

(b) What it does not cover. The Mave Platform is developed, owned, hosted, operated and supported by Mave. Your Mave account, the content you upload to the Mave Platform and everything it generates for you are handled by Mave, not myAbode, and are governed by the Mave Terms (including Mave's privacy policy, currently available at https://www.maveai.co/privacy-policy/), which Mave may require you to accept when you activate your account or use the Mave Platform. myAbode does not control, and is not responsible for, how Mave collects, uses, discloses or protects personal information through the Mave Platform.

(a) Identity and contact information. Your name, email address, phone number, title, Brokerage affiliation, and board and agent identifiers. We may obtain this from you at checkout or from your Brokerage's records.

(b) Subscription and billing information. Your subscription plan, trial and billing period, subscription status (active, cancelled, suspended), and transaction history. Payment card details are provided by you directly to our third-party payment processor (currently Stripe); myAbode does not receive or store your full card number, but does receive transaction records such as the card brand, last four digits, billing name and email, amounts charged and payment status.

(c) Event registration information. If you register for an education session or event, your name, title, email address and any information you choose to provide in registering.

(d) Communications. Correspondence with us about your subscription, billing or events.

We use your personal information to: verify that you are a registrant of a Brokerage and eligible to subscribe; set up, administer, renew, suspend and cancel your subscription; bill and collect fees and manage payment issues, including failed payments and chargebacks; provide support on your subscription and billing (support for the Mave Platform itself is provided by Mave); send you notices required or permitted under the Terms, such as renewal, price-change and trial notices; organize and communicate with you about education sessions or events you register for; calculate and reconcile amounts payable by myAbode to Mave in respect of your subscription; and comply with our legal, tax, accounting and regulatory obligations.

We disclose your personal information only as follows:

(a) To Mave. Your name, email address, phone number, title, and board and agent identifiers, to set up and maintain your Mave account and verify your Brokerage affiliation; and your subscription status, plan and billing period, to activate, renew, suspend or deactivate your access and to reconcile the amounts payable by myAbode to Mave under its agreement with Mave. Mave's use of this information is governed by the Mave Terms.

(b) To Payment processor. Your payment information is collected and processed by our third-party payment processor (currently Stripe) under its own privacy policy. The processor may process and store your information outside Canada, where it may be accessible to foreign courts, law enforcement and regulatory authorities under the laws of that jurisdiction.

(c) To Your Brokerage. We may share your subscription status and related information with the Brokerage with which you are registered, for the purpose of confirming your eligibility and administering the Brokerage's rights described in Section 5.

(d) To Advisors, successors and assignees. Our professional advisors, and any successor or assignee to whom myAbode assigns the Terms in accordance with their terms.

(e) Pursuant to Legal requirements. Where required or permitted by applicable law, including to comply with a court order, subpoena or lawful request by a government or regulatory authority.

We do not sell your personal information or share it with any third party for that party's own marketing purposes.

Under the Mave Terms, and as acknowledged in Section 6(b) of the Terms, your Brokerage's administrators can view and manage the account, listings, campaigns and content associated with your Mave account, and can suspend, deactivate or delete it, including when your affiliation with the Brokerage ends. This access is exercised by the Brokerage through the Mave Platform and is separate from, and in addition to, Mave's own access to that information as the platform provider. Questions about your Brokerage's access to your account should be directed to your Brokerage administrator.

We protect personal information in our custody using administrative, technical and physical safeguards appropriate to its sensitivity, and we limit access to personnel who need it for the purposes described in this Policy. No method of transmission over the internet or electronic storage is completely secure, so please do not send sensitive information (such as a social insurance number or full payment card details) to us by email.

We keep your subscription and billing records for as long as needed to administer your subscription and to meet our legal, tax and accounting obligations, after which they are securely deleted or anonymized. Event registration information is kept only as long as needed to administer the event and related communications. Information held by Mave or your Brokerage is subject to their respective retention practices.

Subject to applicable law, you may ask us to confirm what personal information we hold about you, to access it, or to correct it, by contacting the address below. You may withdraw your consent to our collection, use or disclosure of your personal information, subject to legal or contractual restrictions and reasonable notice; however, because the information described in this Policy is necessary to provide and bill your subscription, withdrawing consent may mean you can no longer access the Mave Platform. Requests relating to information in your Mave account or content on the Mave Platform should be directed to Mave or, where applicable, to your Brokerage administrator. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

We may update this Policy from time to time. We will post the updated Policy and, in the case of a material change, notify you by email or in-app notice before it takes effect.

Privacy Officer, myAbode Inc., 468 King St W, Suite 200, Toronto, ON M5V 1L8, privacy@myabode.ca. For questions about the Mave Platform itself or Mave's privacy policy, contact Mave through in-app chat or at hello@maveai.co.